Vyas bats for outcome-based redressal of public grievances

SRINAGAR: Advisor to Governor, B. B. Vyas on Tuesday passed strict instructions to the officials of different government departments to ensure the time bound redressal of the grievance raised by public during the Public Grievance Redressal Camp held yesterday at JK Governor's Grievance Cell at Church Lane, Sonwar.

Vyas today chaired a meeting of officers from various departments to discuss the issues raised during the camp.

On the occasion, Vyas discussed various issues faced by people from various areas and directed the concerned officials to look into these issues and address them at the earliest.

Advisor Vyas passed on strict instructions to the officials present in the meeting and directed them to ensure the time bound redressal of the grievance on ground.

He informed the meeting that the majority of grievances received from people in Public Grievance Redressal Camp was with regards to the drainage and electricity.

With regards to the complaints of drainage related problems in Eidgah, Batamaloo, Mallabagh and other areas, the Advisor directed the concerned officials to visit all these areas and take the first-hand appraisal of problems and submit the report to Divisional Commissioner Kashmir so that immediate remedial measures could be taken.

To address the grievance put forward by J&K Goods Transport Association, Parimpora, the Advisor directed Deputy Commissioner Srinagar to do the earth filling in order to solve their issue.

Regarding the disbursement of payment to electrical contractors, the Advisor directly concerned officials to evaluate their work and release their payment accordingly.

On the occasion, various other issues including compensation for the traders of Solina, electricity problems in Pulwama and other areas, upgradation of electricity transformers at some places, and other concerned issues were discussed threadbare.