Guv for developing J&K as leading State 4244 grievances since June 20

SRINAGAR: Governor N N Vohra has called upon the leaders of all political and religious parties and social organizations and the people of the State to shed all differences and join hands to make Jammu and Kashmir peaceful, prosperous and among the leading States in the country.

In his message on the occasion of Martyrs’ Day, Governor observed that Jammu and Kashmir is known for its glorious pluralistic ethos, amity and brotherhood, and urged the people to work towards restoring the pristine glory of the State as an abode of peace, harmony and prosperity.

Meanwhile, the Grievance Cell (GC) of government has received 4244 complaints and grievances after the imposition of Governor rule in the Jammu and Kashmir last month following resignation by Chief Minister Mehbooba Mufti after BJP government pulled out from the coalition government.

An official spokesman said on Thursday evening that Governor N N Vohra visited the Government Grievance Cell at Chruch Lane, Sonwar, and held detailed discussions with the officers and staff of the Cell, particularly to dovetail its functioning with the J&K Governor’s Grievance Cell which functions at Raj Bhavan, Srinagar. Governor was accompanied by B B Vyas, Advisor to Governor and Umang Narula, Principal Secretary to Governor.

In the backdrop of Governor’s Rule in State, the J&K Government Grievance Cell has now started functioning under the supervision of Principal Secretary to Governor, who is already supervising the work of the Raj Bhavan Grievance Cell.

Spokesman said since the imposition of Governor’s Rule, till date, the Grievance Cell received 4,244 complaints and grievances, of which 3,656 have been disposed off or forwarded to the concerned quarters for their timely redressal.

He said 1706 complaints and grievances are under process. During this period, Governor’s Secretariat received 1,358 complaints/grievances, of which 1,238 complaints have been disposed or forwarded to the concerned quarters and 120 are under process.

After extensive discussions the Governor declared that the Church Lane Grievance Cell shall, for ease of reference, be henceforth called the ‘Governor’s Grievance Cell’ and shall function both in Srinagar and Jammu under the supervision of Governor’s Secretariat.

Principal Secretary to Governor shall be responsible for the overall functioning of both the Cells.

To ensure speedy redressal of all complaints and to secure prompt outcome-oriented resolution of all grievances, each of the three Advisors to Governor shall visit the Governor’s Grievance Cell on fixed days of the week, at fixed hours to meet and hear public delegations, deputations, and individuals, to hear their demands and complaints.

The Advisors shall, apart from their public interactions, take stock of grievances pertaining to their departments and ensure the prompt disposal of complaints through the Nodal Officers of the Departments under their control.

Governor also reviewed the work-done by the Governor’s Grievance Cell and the Raj Bhavan Grievance Cell for the disposal of complaints received from the public through web portal of Grievance Cell, e-mails, twitter, whatsapp, facebook or speed post.